By Carola at a glance
By Carola makes handmade necklaces with genuine gemstones and cultured freshwater pearls, handmade in Germany, in 14K gold-filled or 925 sterling silver. Here you will find the key facts about materials, sizes, shipping and returns in one place.
| Topic | Facts |
|---|---|
| Brand | By Carola, Handmade Art by Carola. Founded and run by Carola, who designs every piece herself. |
| What we make | Handmade necklaces with genuine gemstones and cultured freshwater pearls, plus bracelets, earrings and charms. Collections: Signature (gemstone necklaces raw, as a teardrop or cylinder), Perla (cultured freshwater pearls), Luxury (genuine opal, aquamarine, pearl, cowrie shell, sun), Opal (motifs in synthetic opal), Charms and Unika (one-of-a-kind pieces). |
| Metal | 14K gold-filled or 925 sterling silver. With 14K gold-filled, the gold makes up at least five percent of the weight. |
| Chains | Fine box chain in 40 cm (15.7 in) or 45 cm (17.7 in). The synthetic opal necklaces and Cultured Pearl Heart, Star and Moon are adjustable up to 45 cm. Bracelets: cable chain, 19 cm (7.5 in). |
| Stone sizes | Raw stones about 8 to 10 mm, raw moonstone 12 to 14 mm, teardrops 13 to 14 mm, cylinders about 10 mm, Cultured Pearl Heart, Star and Moon about 8 to 10 mm. |
| Authenticity | All gemstones are genuine natural stones, except the motifs of the Opal collection. Whether a stone is heated, oiled or stabilized is stated on the product page. These motifs are synthetic opal and labeled as such. |
| Water | Chains and metal are water-resistant. Pearls and malachite are best kept dry. |
| Making | Every piece is made by hand after you order, which takes 2 to 3 working days. Handmade in Germany. |
| Shipping | With DHL and tracking. Germany €4.95, free from €150. Europe (EU, Switzerland, United Kingdom, Norway) €6.95, free from €170. USA €35. Delivery time from ordering, including making: Germany 3 to 6 working days, EU 4 to 8, Switzerland 5 to 8, overseas 6 to 10. All countries and costs are listed in the shipping policy. |
| Payment | PayPal (including Pay Later and direct debit), credit card, Apple Pay, Google Pay and Shop Pay. |
| Packaging | Every piece comes in a jewelry box with a card and a polishing cloth. We add a gift note free of charge on request. |
| Returns | Consumers have a statutory 14-day right of withdrawal. You pay the cost of returning the item. Details are in the cancellation policy. |
| Care | Wipe with a soft cloth after wearing and apply perfume and lotion beforehand. More in the article How to care for silver. |
| Customers | More than 15,000 customers wear jewelry by Carola. |
| Contact | Email hello@by-carola.com, phone +49 151 47526481, contact form, Instagram @bycarola. Company details in the legal notice. |
Last updated: November 2026.
